How To Order
Welcome to our Online Ordering Portal! Ordering from us has never been easier. Follow the steps below to streamline your purchasing process and explore additional features like our informative webinar and profile update options.
- Login or Register:
- If you are an existing customer, simply log in using your username and password.
- New customers can easily contact us via email or phone. Once you provide the necessary KYC documentation, we will create your account and send you an invite to create your login details.
- Browsing and Searching Products:
- Once logged in, you can browse through our extensive product catalog. Use the category search bar, filters, brands, or tags to find the products you need.
- Click on a product to view details, specifications, and pricing information.
- Adding Products to Cart:
- After selecting the desired product, click the "Add to Cart" button.
- You can adjust the quantity and add multiple products to your cart before proceeding to checkout.
- Save Favorite Products, if you have recurring orders, you can save your favorite products to your account for easy reordering.
- Quick Reorder, to reorder previously purchased items, go to your "Order History”, and click "Reorder" next to the desired order.
- For a swift ordering experience, we offer a "Quick Order" feature that allows you to upload a CSV file containing your order details. Here's how it works:
- Access Quick Order, In the main navigation menu, click on "Quick Order" here you can export and import your CSV file.
- Prepare Your CSV File: Create a CSV file with your order details, including product codes, quantities, and any other necessary information.
- Upload Your CSV: Click the "Upload File" button and select your prepared CSV file. Our system will automatically process the file and display the items in your cart.
- Review and Confirm: Double-check the items in your cart, adjust quantities if necessary, and proceed to checkout.
- Reviewing and Editing Your Cart:
- To review your cart, click the "Cart" icon at the top of the page.
- You can edit quantities, remove items, or continue shopping.
- Checkout:
- When you are ready to place your order, click the "Checkout" button.
- Review your order details, select your preferred shipping and payment options, and provide any necessary information.
- Confirmation:
- Once your order is placed, you will receive an order confirmation with details, including an order number.
- You can track your order's progress in the "Order History" section.
- Webinar - Learn How to Use Our Portal:
We understand that some users might require additional assistance. To help you get the most out of our ordering portal, we offer a helpful webinar. In this webinar, you'll learn how to navigate the portal effectively, make the most of its features, and ensure a seamless ordering experience. To access the webinar just click on the following link (coming soon)
- Profile Update:
Maintaining your profile information is essential to ensure smooth transactions and communication. Here's how to update your profile:
Click on the "My Account" or "Profile" tab in the top right-hand corner of the webpage. This will open a drop-down menu where you can access all your account details.
- Update your personal information, such as name, address, and contact details.
- Change your password for added security.
- Save your changes to keep your profile up to date.
Contact Us
If you encounter any issues while using our Ordering Portal or have questions, please don't hesitate to contact our customer us. We are here to assist you and ensure a seamless ordering experience.