Terms and Conditions

General Terms and Conditions for B2B Portal

1. Acceptance of Terms and Conditions

By accessing and using this B2B Portal ("Website"), you agree to comply with and be bound by these General Terms and  Conditions ("Terms"). If you do not agree with these Terms, please refrain from using the Website.

2. Registration and Account

1. In order to access certain features of the Website, you may be required to register for an account. You agree to provide accurate and complete information during the registration process.
2. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
3. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3. Ordering and Payment

1. All orders placed through the Website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason at our sole discretion.
2. Prices and availability of products are subject to change without notice.
3. Payment for orders shall be made in accordance with the payment terms specified on the Website.
4. You agree to provide accurate and complete payment information. You are responsible for any charges incurred as a result of incomplete or inaccurate payment information.

4. Shipping and Delivery

1. Shipping and delivery terms are specified on the Website and may vary based on the location and nature of the order.
2. Risk of loss and title for ordered products pass to you upon delivery.

5. Returns and Refunds

1. All products accepted at time of delivery are subject to a no returns policy.
2. Damaged or defective products must be reported within a specified timeframe for resolution.

6. Intellectual Property

1. The content, design, and intellectual property on the Website are owned or licensed by us and are protected by applicable intellectual property laws.
2. You are prohibited from using, reproducing, distributing, or creating derivative works from any content on the Website without our explicit consent.

7. Confidentiality

Any confidential information shared between parties in the course of transactions shall be kept confidential and used solely for the purposes of the transaction.

8. Limitation of Liability

1. To the extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the Website or the products purchased through it.
2. Our liability for any direct damages shall be limited to the amount paid by you for the relevant product or service.

9. Indemnification

You agree to indemnify and hold us harmless from and against any claims, losses, liabilities, damages, costs, and expenses arising out of or in connection with your use of the Website or any violation of these Terms.

10. Termination

We reserve the right to terminate or suspend your access to the Website at our discretion, without notice and for any reason, including violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Zambia without regard to its conflict of law principles.

12. Changes to Terms

We reserve the right to modify, amend, or change these Terms at any time. Any changes will be effective upon posting on the Website. Your continued use of the Website after such changes constitutes acceptance of the modified Terms.

By using the Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us.